How to register for our courses
For most courses you will be able to register on-line or alternatively via fax, mail or phone. The options are shown at the foot of the course description. Simply go to the Courses section of our website and then click on the course you are interested in. Please see the sections below for further information on registration options.
How to register online
Where online registration is available, you will see this option at the foot of the course description in the Courses section of our website. Simply go to the Courses section and click on the course you are interested.
Step 1 - create a Username and Password.
To be able to register for a course you must first become a registered user of our website to obtain a username and password. Click on the ‘join now’ option under Registration Online at the foot of a course description. You will then be invited to enter your contact details, this will enable you to become a user of the website. It is important that you enter these details accurately as they will be used for your course registrations and receipts. Once you have completed this form you will be automatically sent an email to activate your username and password and to confirm you as a user of the website. This should arrive within a few minutes at most. This step ensures that we have a valid email address. This is important; as this is the main method we will communicate with you about your course. Once you click on the link provided in this confirmation email your username and password is activated.
If you do not receive the confirmation email to activate your username and password it is worth checking in your junk mail box. If the email has gone to junk mail please ensure that the email address we are sending from is in your address book to avoid future emails ending up there. If you have not received the email please contact us.
Login details remain valid for any subsequent courses you may wish to register for, so you only need to do this step once.
Step 2 - register online with VISA or MasterCard
To register for a course, ensure you are logged in with your username and password. Click on the course you wish to register for in the course section and enter your VISA or MasterCard details. Provided your payment is successful you will receive an email with a receipt attached in PDF format. One of our team will also email you as soon as possible after your on-line registration to confirm your registration and provide you with other information about your course. If you do not receive either of these emails please check that they are not in your junk mail If you still do not have the emails please contact us immediately to ensure your registration for the course.
Online credit card payments are safe and secure and made using the Commonwealth Bank’s online payment system. Our website does not store credit card information.
How to register by phone, mail or fax
If you do not wish to register on-line, or on-line registration is not available, you may register by mail, fax or phone. Simply go to the Courses section of our website, click on the course that you are interested in and download the registration form and course details. These will give you information on how to register by these methods.
Once we have received your registration you will receive an email from us with a receipt, further information and a username and password for our website. This email will arrive within 2 business days of receipt of your registration. If you do not receive this email please check that it is not in your junk mail. If it is in junk mail please ensure that the email address we are sending from is in your address book to avoid future emails ending up there. If you have not received an email confirmation then contact us immediately to ensure that you are registered for the course.
The username and password provided will enable you to check on your registration, download copies of receipts, and update your contact details and access pre and post course information.
Existing login details for this website.
If you have previously registered for one of our courses using this website your username and password will still be valid. Simply login and register for another course. If your address or other contact details have changed before you register for a course please go to My Home and then My Details to update this information.
Please note that username and passwords issued for our old website are no longer valid.
If you forget your password please follow the forgotten password link when you try to login. You will be automatically sent an email, please follow the instructions in this email to re-set your password. We do not have records of your password and therefore you will need to reset your password via this method.
Users area of our website
Your username and password will allow you to register for courses online, it also provides you with access to ‘My Home’. In this area you can check which courses you have registered for. After you have logged in simply click on ‘My Home’ located in the red band in the top right hand corner of most pages of this website.
In ‘My Account’ you can also download copes of your receipts for course payments. In ‘My Details’ you can ensure that we have your address and other contact information correctly recorded.
If you click on a course you are registered for you will also be able to download any pre- course information, such as venue details and course schedules. It will also allow you access to any additional course materials, which may be referred during your course, and to be made available after it concludes. You will receive an email from us to tell you when pre and post course information is available.
If you have lost a receipt for a course that you have paid for, simply login to our website go to ‘My Home’ and under ‘My account’ you will be able to download a copy of your receipt.
Change of contact details
To update your contact details, login to our website. Go to ‘My Home” and then to ‘My Details’. Select Update Details and enter the new information.
Unable to login
If you are unable to login to our website and you are using a hospital computer then it may well be that the hospital firewall is preventing your username and password being sent to our servers. Please try again from a non-hospital computer. If you are still experiencing problems please contact us.